So the graphics drivers are installed If that doesn't get the Fn keys to change the brightness, unfortunately, I don't have any other suggestions for you. If you see a device listed as a Microsoft Basic Display Adapter, that means you have to install the graphics driver for it. See this discussion below.Go to Solution. Operating System: Microsoft Windows 10 bit. Simply ask a new question if you would like to start the discussion again.Īll forum topics Previous Topic Next Topic. It has been a while since anyone has replied. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks a lot! Which driver should I install, is it below? Didn't find what you were looking for? Ask the community or Ask the Virtual Agent. My laptop is G2, you provided hotkey driver solved my problem as well. I register this account just for thanking you. It seems that the brightness Fn keys will only work after installing the collaboration software. They are running Windows 10 Enterprise bit with update installed. I've solved this on multiple G5 and G5 laptops. Updating the BIOS can be risky, so I cannot recommend that you do that unless you feel it is absolutely necessary to do so. This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system. It puzzles me that HP would ship a new laptop in this state.

This was not a case that it once worked and stopped. Message 7 of I've seen similar problems posted for various other models, which the advice was to update the bios driver and hotkey support, but don't know whether that's appropriate for this model.īy the way, I have never seen that particular maneuver be reported to work. Message 4 of Message 5 of As OmarZD wrote, that solution doesn't work for me either. Message 3 of My opinions are my own, and do not express those of HP. How To Fix Brightness Buttons Not Working On HP Laptop Windows 10. Message 2 of Ensure Windows is up to date. Didn't find what you were looking for? Ask the community or Ask the Virtual Agent.

But there is a workaround you can use to get it working.

We also have this problem and havent gotten a solution from HP. I downloaded it and I let it installed everything it detected missing including a hot key driver and a later BIOS and the fn key started working. I dont know if it helps anyone, but I bought a second hand zbook studio, and out of the box the brightness screen fn was not working. I tried this solution but it's still not working for me. Does anyone have a solution for this? Go to Solution. Other fn keys, like for changing the volume - work.

Hp laptop brightness keys not working